Due to Governor Whitmer Executive Order “Stay Home, Stay Safe” directive (Executive Order 2020-21 (COVID-19)) the Michigan Department of Health and Human Services (MDHHS) has suspended the ability to scan paper claims received by U.S. postal mail.
Providers can submit HIPAA 837P,837I or 837D electronic claims to CHAMPS through a billing agent, through a batch upload process, or through Direct Data Entry (DDE).
CHAMPS DDE resources and instructions can be found on www.Michigan.gov/MedicaidProviders >> CHAMPS>> Claims and Encounter or click here.
Electronic claims resources can be found on www.Michigan.gov/MedicaidProviders >> Billing & Reimbursement >> Electronic Billing or click here.
Additional notification will be provided once MDHHS will resume scanning paper claims being received.
Providers with further questions can contact Provider Support by phone 1-800-292-2550 or email ProviderSupport@Michigan.gov.