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The SD Helpdesk will be monitored weekly and responded to as requested and appropriate.
Help Desk submissions not responded to directly may be shared for action, as appropriate, with the local CMHSP, PIHP or MDHHS Customer Service.
*Disclaimer: The Self-Direction Help Desk is NOT intended for use in cases of emergency or in instances where individual advocacy is being requested. If you are in crisis please call or text Michigan Crisis and Access Line (MiCAL) at 1-844-446-4225. For more information on MiCal, please visit https://mcal-prod.force.com/mical/s/
Prior to submitting a comment, please review the Self-Determination FAQ, where information on your question may potentially be found.
Information collected through this Helpdesk will be used to inform MDHHS on training, technical assistance needs and policy and practice language.
*Disclaimer: The Self-Direction Help Desk is NOT intended for use in cases of emergency or in instances where individual advocacy is being requested. If you are in crisis please call or text Michigan Crisis and Access Line (MiCAL) at 1-844-446-4225. For more information on MiCal, please visit https://mcal-prod.force.com/mical/s/
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